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Special Counters:
Various special counters have been setup at Regional
Passport Office, Hyderabad. For instance, special counters
are there for ladies, senior citizens, physically
handicapped persons, two enquiry counters and one reception
counter purely meant for redressing the public grievances
and fixing up appointments with the Public Relation Officers
and the Regional Passport Officer.
Passport Camps and Passport 'Adalath:'
Passport camps are being held at regular intervals even
after bifurcation of Visakhapatnam Office and opening up of
PACCs at Vijayawada and Tirupati. Another special
feature of this Office is organizing "Passport
Adalath" at this office every Wednesday between 2.30 PM -
4.30PM for redressal of various grievances,
particularly clearing of heldup cases.
Tele-enquiry:
For the last three years, tele-enquiry is operative in this
Office. At present, four telephone lines have been allotted
to the tele-enquiry with hunting facility for the
convenience of the public. This helps the public to a great
extent and reduces lot of inconvenience.
Speed-Post:
All the Passports are being dispatched to the addresses
by speed post so as to reach the applicant within 24 hours. |